You know the feeling. You're sitting in your dental chair, looking at the clock, and realizing you've been working for hours non-stop. Did your office manager submit all the paperwork for the day? Was the patient's insurance information verified? Did your dental assistant get coverage for their shift tomorrow? Are there enough materials to get you through the week? Navigating the complexities of operating your dental practice is challenging, making it easy to let certain business processes, including your membership plan, fall by the wayside.
If your team manages an in-house membership plan alone, we understand why it can happen. Practices are working overtime, employees are stretched thin, and managing a membership plan keeps falling to the bottom of your priorities.
But the truth is, how your patients' access care is the foundation of practice performance — and ultimately profitability — which means that the coverage options you offer your patients (like your membership plan) are fundamental to how you get paid. So how can you make membership plan management easier while delivering quality patient care? You need a partner in success.
Let's explore why partnering with the right membership partner can save you effort, money, and time!
Having a support structure is pivotal
From helping in-network providers transition away from PPOs to reducing cost barriers to care for patients, you'll want to partner with a dedicated team of experts to support your performance and profitability goals.
Customizing care plans that work for you and your patients
Tailoring plans to fit the needs of your patients can take time and effort. But with the right partner, you can easily and quickly design multiple care plans to best serve your patient demographics and ensure your plan pricing is as profitable — and competitive — as possible.
Personalized onboarding and implementation
Your partner should be able to guide you through the onboarding process from start to finish. They should understand your unique practice culture and customize your implementation based on your practice size and needs.
Manage your plan efficiently and in real-time
Utilizing an intuitive platform eliminates the time-consuming tasks of managing a membership plan so you can focus on patient care. You should look for features that enhance your ability to:
- Measure membership plan performance with a simple, user-friendly dashboard
- Track recurring revenue and deposits to your bank account
- Monitor member enrollment, activity, and payments
- Automate the member renewal process
- Improve administrative efficiency with patient self-service tools
- Integrate directly with your PMS to enhance plan management, engage patients, and measure results
Grow your plan with free and customizable marketing tools and resources
Having access to professionally designed email and social media templates to advertise your membership to patients who don't have dental insurance — or to all your patients — takes the burden off your team. You'd be surprised how many patients would consider dropping their dental insurance and opting for an in-house membership plan if presented with the option.
Maintain federal and state regulatory compliance
Creating a membership plan that is HIPAA and DMPO compliant can be tricky, and consulting with lawyers and health care experts gets expensive. Your partner should be able to get answers to — and help with — compliance questions to ensure that your plan meets all federal and state regulations, especially regarding privacy, data security, and payment processing laws like PCI.
Advancements in membership plan technology
Membership plans are quickly growing in capability to better serve the needs of dental practices and their patients. Kleer is leading this effort with Kleer Intelligence — the next step in membership plan innovation — designed to dramatically improve plan management, tracking, and results.
Built upon Kleer's experience working with 1,000s of dental practices, a data-centric approach to product development, and an 18-month R&D effort, Kleer Intelligence helps your practice automate membership plan administration and maximize outcomes.
The goal is to be able to minimize your to-do list while maximizing results because:
Membership plan patients are more loyal, more compliant, and more profitable
Because you're developing a direct relationship and because routine care is included, membership patients consistently book — and keep — their hygiene appointments. When compared to your uninsured patients, membership plan patients:
- Visit 2-3X more often than uninsured patients
- Accept up to 2.5X more treatment
- Generate 2.9X the production
The speed of collections on membership plan patients is unparalleled
Kleer-powered membership plan patients pay for their subscription upfront and for any additional care at the time of treatment, so there are no accounts receivable or past-due balances to delay your practice from getting paid.
They add a recurring revenue component to your practice profit model
Monthly and/or annual membership plan fees consistently paid by patients create a reliable, recurring revenue stream for your practice.
Everything and more with Kleer
If you're ready to take the first step towards creating and managing your in-house membership plan or improving your existing one, you’re in good hands. Kleer is the trusted membership platform solution for over 7,000 dentists.
At Kleer, we developed our membership plan software with you in mind. With a clean and user-friendly dashboard, a Customer Success Team to help train and onboard your administrators, easy automated processes, and seamless integration capabilities, Kleer is the ultimate solution if you want to ease the effort, money, and time it takes to run a successful and profitable membership plan.
Don't wait — schedule your free 1:1 consultation.