Pearl Street Dental Partner
How Kleer helped Pearl Street Dental Partners increase production by 150%
in subscription revenue
Reason for Kleer
Pearl Street Dental Partners is a dental services organization headquartered in the heart of Texas. Known for their personalized approach to managing patient relationships, the team at Pearl Street set their sights on a crucial challenge – improving case acceptance and retention among their non-insured patients.
- Provide a better, more affordable coverage option for their uninsured patients.
- Increase case acceptance.
- Enhance patient retention.
- Establish a streamlined process for their patients and teams to utilize.
"Patients get to take advantage of great benefits and treatment savings & no one has to deal with insurance."
Seamless software integration
Kleer's software seamlessly integrated into Pearl Street Dental Partners' operations, enhancing efficiency without any challenges. The platform offered a smooth interface for managing their membership plan, consolidating administrative processes, and reducing friction for staff and patients.
Strategic promotion and engagement
Kleer's partnership extended beyond software, equipping Pearl Street with everything they needed to effectively market their plan. Leveraging various channels, including in-office brochures, social media, website, and community events, Pearl Street Dental Partners actively promoted their membership plan quickly after launching. This approach amplified awareness, prompting conversations and sign-ups among patients.
Measurable changes in patient behavior and practice results
Kleer’s platform helped Pearl Street offer custom benefits across 18 offices and five regions that both incentivized patients to maintain their regular preventative care and afford additional treatment.
Sarah Martinez, a regional manager at Pearl Street is a champion for Kleer and oversees four locations: LM Family Dental, Longview Family Dental, Marshall Family Dental, and Wesley Dental. Her team's success makes up for 32% (1,017) of Pearl Street's total membership plan patients and 21% ($407,731) of their recurring subscription revenue.
Analyzing PMS data across Sarah’s region to compare the results of membership plan patients vs uninsured patients, revealed that the addition of Kleer increased visits by 154%, procedures by 135%, and gross production by 150% — per membership plan patient.
Sarah and her team at Pearl Street Dental Partners are a model for how dental practices inside and outside of their organization can maximize the value of their uninsured patients and ensure they are receiving the care they need to stay happy and healthy.
“I promise you won't regret the decision to better support your uninsured patients, and you will achieve greater treatment acceptance and results because of it.”
A better membership plan to help improve treatment acceptance and grow your practice.
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