Tewksbury Dental Associates
How One Practice Leveraged Kleer to Flourish without PPOs
in subscription revenue
Reason for Kleer
In the summer of 2020, patients faced unfamiliar challenges. Dental offices began reopening their doors, yet many people who had lost their jobs or switched professions during the pandemic lacked adequate dental coverage. The team at Tewksbury Dental Associates knew the current insurance-led dental care system wasn't working for anyone, and they wanted to ensure their patients had access to the care they needed without confusing terms or sacrificing affordability.
When the future felt uncertain, Tewksbury Dental Associates turned to Kleer to help them defy the odds, expanding access to care, reducing PPO dependence, and ensuring long-term practice resilience.
Three years later, the partnership is still a resounding success.
- Provide existing patients with an alternative, affordable coverage option
- Comprehensive training and marketing support for each member of the team
- Create a price-optimized plan to support their ultimate goal of dropping PPOs
"Our goal is to step away from all PPOs. Kleer is a stepping stone in getting there.”
A software and support combo to make plan set-up and pricing easy
With help from Kleer’s powerful software and team of experts, Donna and her team were able to build custom plans that perfectly balanced patient and practice value.
Training and marketing resources to help drive membership plan adoption
Working directly with the Kleer Success Team the entire staff was trained on the platform. Plus access to Kleer’s comprehensive library of educational and marketing material helped aid conversations with patients about membership value, creating multiple touchpoints to streamline enrollment.
Improved patient satisfaction and loyalty
At a time of uncertainty, Tewksbury Dental Associates was able to stay true to their values of ensuring their patients have access to affordable, quality care with a membership plan solution that both incentivized patients to maintain regular preventive care and afford additional treatment.
Skyhigh Renewals Over 80%
Kleer's platform has streamlined the entire front office experience. From posting payments directly in Dentrix PMS to automating member enrollment and renewals, Kleer has helped reduce time spent on manual tasks — including patient follow-up — maximizing plan engagement and member renewals.
As the leader of the front office team, Donna has worked to eliminate underperforming PPOs from their practice. Thanks to Kleer, the practice created a membership plan that successfully engages patients, mitigates attrition, and generates recurring revenue so they confidently become independent of insurance.
A Hassle-Free Revenue Stream
As a patient-centric practice, although profitability wasn’t the primary goal, having a recurring revenue stream that requires minimal effort has been a nice bonus for Donna and her team.
“Our patients have responded extremely well to our Kleer membership plan. They love being able to budget their dentistry. They can choose a plan that fits their lifestyle — whether that’s paying annually or monthly. Overall, patient acceptance has been great.”
A better membership plan to help improve treatment acceptance and grow your practice.
Don’t settle for the status quo. Save time and reduce headaches with an easy-to-manage membership plan. Get started for free today.